Origin Login Offline

[IceeRolls]

So I have a mac and have started to recently play Apex Legends on GeForce NOW, and I have tried to log in, but it constantly says that Origin is Offline. I have no idea what to do and why this is happening. Any help?

[EA_Darko · Accepted solution]

The best thing to do when you see this issue @IceeRolls is to take a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[EA_Cade]

@IceeRolls Hiya, Origin is currently experiencing login issues. Keep an eye on @EAHelp on Twitter for updates.

[IceeRolls]

EAHelp twitter says nothing but just that they are trying to find a solution. When will is be solved? since I have been waiting two days to get back onto Apex. Thanks!

[EA_Darko · Accepted solution]

The best thing to do when you see this issue @IceeRolls is to take a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[IceeRolls]

Sorry but I own a Mac and I am able to play Apex is because of GeForceNOW, I don’t know if it’s a GeForce problem or a problem with Origin, what can I do now since the tips  you gave me would not be possible?

[EA_Blueberry]

@IceeRolls 

The team is currently aware of this and is aiming to fix it as quickly as possible. It looks like there's some workaround solutions though by adjusting the time/date on your PC or uninstalling GeForce NOW.

We have a mega thread on it here.

Thank you for your patience while we look into this and our apologies if it threw off your day.