Origin Launcher won't launch

by Aimz1586
Reply

Original Post

Re: Origin Launcher won't launch

★★★ Novice

Hi, I already tried all the steps above and still no luck...help?

Message 41 of 52 (1,021 Views)

Re: Origin Launcher won't launch

Community Manager

What is happening when you try to launch Origin @asthmaboy1993?

 

The more info we have the better we can help.


Darko 

Darko.png
Message 42 of 52 (1,018 Views)

Re: Origin Launcher won't launch

★★★ Novice

It's just blank. After turning pc off and on it would only do connecting to Origin for quite a while until it closes itself

Message 43 of 52 (1,011 Views)

Re: Origin Launcher won't launch

Community Manager

Hey @emerald_fkui can you try clearing the cache again and ensure that you follow each step exactly.


Darko 

Darko.png
Message 44 of 52 (1,006 Views)

Re: Origin Launcher won't launch

★★★ Novice

I did just now and sadly still same issue Frown (being blank)

Message 45 of 52 (1,003 Views)

Re: Origin Launcher won't launch

Community Manager

Hey @emerald_fkui can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/ca/help/pc/how-to-gather-dxdiag-information/

 

Darko

Darko.png
Message 46 of 52 (1,002 Views)

Re: Origin Launcher won't launch

★★★ Novice

Sure, here you go:

Message 47 of 52 (993 Views)

Re: Origin Launcher won't launch

Community Manager

Hey @emerald_fkui seeing some errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

 

Let us know how you get on.


Darko

Darko.png
Message 48 of 52 (990 Views)

Re: Origin Launcher won't launch

★★★ Novice

It says:

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

 

What should I do next?

Message 49 of 52 (977 Views)

Re: Origin Launcher won't launch

Community Manager

I would recommend trying Origin again now @emerald_fkui.


Darko

Darko.png
Message 50 of 52 (974 Views)