April 2018
Hi everyone, I've been struggling with this problem trying to get Titanfall 2 parties going. Despite every possible Origin In-Game Overlay setting being ON, the game complains that "Origin Overlay [is] Disabled" and I am unable to get into a game with my friend. This lead me to discover that Origin In-Game Overlay wasn't working at all on any other titles in my Origin library.
I had a couple short chats with two representatives and while one of these reps was helpful, unfortunately nothing came of it.
I am currently on Windows 10 Pro, and I am not running any of the programs currently known to interfere with the overlay such as Steam, MSI Afterburner, OBS, etc.
Here's a quick list of everything I've tried (some at the request of said reps) that hasn't worked for me:
If anyone from EA or anywhere else has anything else to suggest, please let me know!
Sorry to be a bit snide but I would like to point out that I have no issues with Steam or uPlay's in-game overlays, just Origin's.
Solved! Go to Solution.
November 2018
Hi everyone!
After months and months of leaving this problem to rest I finally tried to play Titanfall 2 again on a very fresh installation of Windows today and I found Avast Antivirus' Behaviour Shield was the problem for me. No idea why that fix has worked when I swear disabling Avast altogether didn't on my previous install of Windows, but I'll take my victories where I can get them.
As suggested here, creating an exception in the behaviour shield for both your Origin Games folder and Origin's folder fixed the problem for me. I also added "<Setting key="EnableIgo" type="1" value="true"/>" to my AppData/Roaming/Origin/local_(xxx).xml file just to be safe.
Thank you all so much for your assistance, and I'm sorry to those who've tried this before and had no luck that I can't provide any new insight.
So, this wasn't EA's fault in the end BUT c'mon EA, if other Overlays can pierce through the Behaviour Shield (even uPlay's!) why can't Origin's!? d:
April 2018 - last edited April 2018
Hi @UltraSultra
Turn on Origin Beta Updates https://help.ea.com/en-us/help/origin/origin/how-do-i-opt-in-to-origin-beta-updates/
Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/
Delete temp files: open the Start Menu and type %temp% in the Search field or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.
Restart your machine.
Run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
Go in Origin / My Game Library ,right click on game icon select Repair.
NOTE if your issue persists perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
April 2018
Thank you so much for your responses Yahel, but I'm afraid to say even reinstalling Origin via an installer run as an administrator from a clean boot didn't work.
Funnily enough I was already on the Beta branch trying to fix this issue!
At this point I'm wondering if there's some arcane part of my Windows 10 installation that Origin's having an issue with, but I find it so strange that even with no services running outside of the Windows ones on a genuine Windows 10 Origin In-Game (and only Origin In-Game) still finds a way to dislike my system!
If anyone has any further suggestions or anyone from EA can tell me any method of getting some debug information that might help sort this out please let me know!
April 2018 - last edited April 2018
Ok @UltraSultra I hope you did so with Origin :
Make sure you have removed all files and folders related to the installation Origin.
-manually uninstall Origin http://help.ea.com/en/article/manually-uninstalling-origin/
-run CCleaner http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/
-then go in C:\Program Files (x86)\Origin -delete this Origin folder
-clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank
-delete temp files: open the Start Menu and type %temp% in the Search field or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.
-now you have to go to your recycle bin and clean so there will no longer Origin exist as a file.
-restart your machine.
-install Origin as administrator (very important to do) https://www.origin.com/en-ie/download
EDIT : Alternatively, make sure no other programs that inject an overlay into your games are running, or try to turn their overlays off in settings (e.g. FRAPS, Asus Sonic Radar, MSI Afterburner, NVIDIA Shadowplay, etc.)
I wait your feedback.
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
April 2018
Hi Yahel,
I'm sorry to say that even after following those steps multiple times it still isn't working - I don't think the problem lies with Titanfall 2, as Origin has validated all its files successfully. If it's any help, here are the logs from IGO_Log.Titanfall2_11216:
Process Information
PID: 11216
EXE: [path to game goes here]/Titanfall2.exe
STARTED: Wed, Apr 18 2018 06:51:34 PM
INFO 06:51:34 PM (0) 2604 DllMain.cpp: 2261 Info Display: disabled
INFO 06:51:34 PM (0) 2604 DllMain.cpp: 2264 64-bit DLL Process attach - 9
INFO 06:51:34 PM 2604 DllMain.cpp: 2318 parent process name: origin.exe (size 10)
INFO 06:51:34 PM (0) 2604 DllMain.cpp: 2353 IGO enabled 0 IGO API enabled: 0
INFO 06:51:34 PM 9072 DllMain.cpp: 567 Preallocating trampolines for DLLs
INFO 06:51:34 PM (0) 9072 mhook.cpp: 2039 PreAllocateTrampolines: titanfall2.exe, 00007FF656180000 (min 00007FF5D6190000, max 00007FF6D6100000)
INFO 06:51:34 PM (0) 9072 mhook.cpp: 192 mhooks: BlockAlloc: Allocated block at 00007FF656170000 as 282 trampolines
...
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F21AD810 (CreateProcessA) between 00007FF9721BD810 and 00007FFA7212D810
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F21AD790 (CreateProcessW) between 00007FF9721BD790 and 00007FFA7212D790
INFO 06:51:34 PM (0) 9072 InjectHook.cpp: 1348 InjectHook::TryHook 0 0 1
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F38A5340 (ShellExecuteA) between 00007FF9738B5340 and 00007FFA73825340
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F37ED900 (ShellExecuteW) between 00007FF9737FD900 and 00007FFA7376D900
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F38A53D0 (ShellExecuteExA) between 00007FF973CE81D8 and 00007FFA738253D0
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F3741820 (ShellExecuteExW) between 00007FF973751820 and 00007FFA736C1820
INFO 06:51:34 PM (0) 9072 InjectHook.cpp: 1360 InjectHook::TryHook 0 1 1
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F5A9B720 (CreateProcessAsUserA) between 00007FF975AAB720 and 00007FFA75A1B720
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F5A8ABF0 (CreateProcessAsUserW) between 00007FF975A9ABF0 and 00007FFA75A0ABF0
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F5A74C80 (CreateProcessWithTokenW) between 00007FF975A84C80 and 00007FFA759F4C80
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F5AB3470 (CreateProcessWithLogonW) between 00007FF975AC3470 and 00007FFA75A33470
INFO 06:51:34 PM (0) 9072 InjectHook.cpp: 1370 InjectHook::TryHook 1 1 1
INFO 06:51:34 PM (0) 9072 InputHook.cpp: 2990 Early hooking Windows event loop API
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F31220F0 (RegisterRawInputDevices) between 00007FF9731320F0 and 00007FFA730A20F0
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F3138AC0 (SetWindowsHookExA) between 00007FF973148AC0 and 00007FFA730B8AC0
...
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F3110170 (PeekMessageW) between 00007FF973120170 and 00007FFA73090170
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F31106E0 (GetMessageA) between 00007FF9731206E0 and 00007FFA730906E0
INFO 06:51:34 PM (0) 9072 mhook.cpp: 437 TrampolineAlloc: for 00007FF9F3113F50 (GetMessageW) between 00007FF973123F50 and 00007FFA73093F50
WARN 06:51:34 PM (0) 9072 HookAPI.cpp: 59 Hooking failed: LdrLoadDll
INFO 06:51:34 PM (0) 9072 DXGIHook.cpp: 850 DXGIHook::Setup(force long wait: 0)
INFO 06:51:34 PM (0) 1164 DllMain.cpp: 448 Starting OffsetCalculationAndEarlyHookingThread...
INFO 06:51:34 PM (0) 1164 DllMain.cpp: 453 Quitting OffsetCalculationAndEarlyHookingThread...
INFO 06:51:34 PM (0) 10932 DllMain.cpp: 1222 Starting IGOCreateThread...
INFO 06:51:34 PM (0) 10932 DllMain.cpp: 1238 Waiting on creation of main window
INFO 06:51:35 PM (911) 10272 InputHook.cpp: 2126 Windows hooks(SetWindowsHookExW), installed by the game: 3 10272
INFO 06:51:35 PM (0) 10272 InputHook.cpp: 2133 Windows hooks(UnhookWindowsHookEx), removed by the game: 00000000008403A1
INFO 06:51:35 PM (89) 10932 DllMain.cpp: 1250 Found main window 00000000000D038E
INFO 06:51:35 PM (0) 10932 InputHook.cpp: 3093 InputHook::TryHook
INFO 06:51:35 PM (0) 10932 InputHook.cpp: 3039 Hooking Windows event loop API
INFO 06:51:35 PM (0) 10932 mhook.cpp: 437 TrampolineAlloc: for 0000000000403E30 (XInputGetKeystroke) between 0000000000000001 and 0000000080383E30
INFO 06:51:35 PM 10932 mhook.cpp: 192 mhooks: BlockAlloc: Allocated block at 00000000003F0000 as 282 trampolines
INFO 06:51:35 PM (0) 10932 mhook.cpp: 437 TrampolineAlloc: for 0000000000402980 (XInputGetState) between 0000000000000001 and 0000000080382980
WARN 06:51:35 PM (0) 10932 InputHook.cpp: 3140 input hooks: no DirectInput found.
INFO 06:51:35 PM (0) 10932 InputHook.cpp: 3155 input hooks: w 1 x 1 d 0
WARN 06:51:35 PM 10272 InputHook.cpp: 663 Registering window messages for Unicode (00000000000D038E)
INFO 06:51:35 PM (0) 10272 InputHook.cpp: 3328 Observing new window=00000000000D038E
And here is the log from IGO_Log.igoproxy64_10840:
Process Information
PID: 10840
EXE: c:\program files (x86)\origin\igoproxy64.exe
STARTED: Wed, Apr 18 2018 06:51:33 PM
WARN 06:51:33 PM (0) 10928 IGOTelemetry.cpp: 77 Unable to retrieve telemetry prod id
WARN 06:51:33 PM (0) 10928 IGOTelemetry.cpp: 87 Unable to retrieve telemetry timestamp
INFO 06:51:33 PM 10928 DllMain.cpp: 2261 Info Display: disabled
INFO 06:51:33 PM (0) 10928 DllMain.cpp: 2264 64-bit DLL Process attach - 9
INFO 06:51:33 PM (4) 10928 DllMain.cpp: 2318 parent process name: origin.exe (size 10)
I also noted these lines from Origin's main log, do these mean anything?
**2691 [2018-04-18 17:50:23.954] Warning Origin::Engine::Content::ContentConfiguration::isIGOAPIEnabled 7096 IGO API usage (manifest) [Origin.OFR.50.0001452] false
**2692 [2018-04-18 17:50:23.954] Warning Origin::Engine::Content::ContentConfiguration::isIGOAPIEnabled 7096 IGO API usage (catalog) [Origin.OFR.50.0001452] false
**2693 [2018-04-18 17:50:23.954] Warning Origin::Engine::Content::ContentConfiguration::isIGOAPIEnabled 7096 IGO API usage (manifest) [Origin.OFR.50.0001452] false
**2694 [2018-04-18 17:50:23.954] Warning Origin::Engine::Content::ContentConfiguration::isIGOAPIEnabled 7096 IGO API usage (catalog) [Origin.OFR.50.0001452] false
In all of these I'm assuming "IGO" means "In Game Overlay". I definitely have every possible Origin In-Game setting enabled for all my games, so it seems weird it seems to be reporting false when this check is made?
April 2018 - last edited April 2018
I'm not a big specialist for your logs,but i think your issue, don't know how to translate ,missing something something something ... The intermediate directory contains files shared from another project/scrypt maybe...
I think you have to give a reset to the operating system.
NOTE but show your dxdiag here and see if we can do something mate. Learn how to run a DxDiag report on your computer to help diagnose problems when your PC game is not working as it should https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
April 2018
Yeah, maybe so... It really sucks that might be the only solution to get this going again when everything else is working perfectly though - not that I'm bitter! :P
Thanks so much for your input Yahel, I'll investigate the DxDiag report soon.
April 2018
We're welcome @UltraSultra
If you manage to solve it,post your solution here.Thanks!!
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
April 2018 - last edited April 2018
It's NOT you.
IT IS ORIGIN.
I have the same problem with Titanfall 2 and my friends who I play with using the ORIGIN OVERLAY' also cannot use it. This problem started about 3 days ago.
At first I also reinstalled/repaired/went to the moon and back to NO AVAIL.
Go to my clansite the BN-Nitwitts on Enjin. I have done a post there on this.
I believe ORIGIN has turned off the server for this service. It could be maintenance or a security update reason. I just don't know yet.
However IT IS NOT YOU.
I wish ORIGIN would do us the kind service of informing it's paying clients what is going on.
April 2018 - last edited April 2018
Hi @BN-Necessiter, @UltraSultra
I have come up with a positive update of this issue
For anyone, it does not work-> the Shift key and press F1-> to access Origin In-Game in Titanfall 2,you can launch Origin in Game from the Titanfall 2 game settings
Just follow these steps :
Start Titanfall 2,
-click Multiplayer
-now press Invite Friends, and now you have Origin In Game enabled and ready to use
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en