Re: Origin Helper Tool (mac)

by EA_Nils
Reply

Original Post

Origin Helper Tool (mac)

★★★ Newbie

 

For the past month i have not been able to use the origin app on my mac because it keeps on asking me to install helper and when i click "install helper" origin just disappears. I have looked on the internet for help and i tried to do these two things but neither one of them works. 


Go to Applications > Utilities > Terminal to bring up a command prompt
Type the following:
sudo mkdir /Library/LaunchDaemons
sudo mkdir /Library/PrivilegedHelperTools
Close Terminal, launch origin.

When i try to do this one at the end when it asks to type your password it won't let me type it.

 

 

 

<key>com.ea.origin.ESHelper</key>
<dict>
<key>disabled</key>
<true/>
</dict>

to

<key>com.ea.origin.ESHelper</key>
<dict>
<key>Enabled</key>
<true/>
</dict>

 

For this one i do not have the<key>com.ea.origin.ESHelper</key>

 

 

 

If somebody could help me it would be great! Thank you 

Message 1 of 2 (253 Views)

Re: Origin Helper Tool (mac)

Community Manager

@ValeriaPapa Hi,

 

I have looked into this and this is actually an issue with our Origin Client. The good news is that we just implemented a fix for our beta client. If all goes well it will roll out to everyone soon, but if you do want to install it in the mean time you can do so by doing the following:

 

  1. Open Spotlight search.
  2. Type in ~/Library 

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  1. Navigate to Macintosh HD/Library/Application Support/Origin.
  2. Select the local.xml file.

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  1. Open the local.xml file with TextEdit, by clicking on the Edit menu and choose Open with > TextEdit.

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  1. Scroll down to the end of the XML file and locate the </Settings> tag.
  2. Paste the following information above front of </Settings>:
  • <Setting value="true" key="BetaOptIn" type="1"/>

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  1. Save the file.
  2. Launch the Origin client to begin the latest Beta update.

 

Let me know how you get on afterwards.

 

Cheers,

Nils

Message 2 of 2 (227 Views)