Origin Helper Tool doesn't install

[emilyallen92]

I have just downloaded Origin i have only had it for about 3 days. 

Every time i press the origin logo is states i have to install Helper. 

Every time i agree to install the helper nothing happens and the same box pops up asking me to Install helper again. 

I have no idea what to to

[EA_Nils]

@emilyallen92 Hi,

Apologies for the late reply. We have looked into this and this was actually due to an issue with our Origin Client. The good news is that we just implemented a fix for our beta client. We plan to roll it out to everyone soon, but if you do want to install it in the mean time just follow these steps:

1. Open Spotlight search.
2. Type in ~/Library 

3. Navigate to Macintosh HD/Library/Application Support/Origin.
4. Select the local.xml file.

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5. Open the local.xml file with TextEdit, by clicking on the Edit menu and choose Open with > TextEdit.

6. Scroll down to the end of the XML file and locate the </Settings> tag.
7. Paste the following information above front of </Settings>:

• <Setting value="true" key="BetaOptIn" type="1"/>

8. Save the file.
9. Launch the Origin client to begin the latest Beta update.

Let us know how you get on afterwards.

Cheers,

Nils