Re: Origin Gray Screen

by b1002e0707956eb0
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Origin Gray Screen

★★★ Novice

Hello, I have problem with my Origin - after login, Origin is stuck on the gray page.

How can I fix it ?

Message 1 of 10 (13,587 Views)

Accepted Solution

Re: Origin Gray Screen

★★★ Novice

Hello

I appreaciate your help. However, I just figured it out on my own. I was spaming ctrl+r and suddenly - everything was fine and Origin loaded properly.

Yeah, weird as hell. I tried to quit and login again and it is working without any problem now. Looks like Origin is broken af.

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Message 7 of 10 (16,443 Views)

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Re: Origin Gray Screen

Hey @ChrisZPS2,

 

 

Please read this thread and follow the instructions: http://answers.ea.com/t5/Technical-Issues/No-login-White-Screen-on-Origin/td-p/5573632

 

Let us know...

 

Best regards,
ParaMaster
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If the answer is helpful: Grant XP/ Accept as Solution

Message 2 of 10 (13,563 Views)

Re: Origin Gray Screen

★★★ Novice

Did not work - however, I am able to login without any problems with my 2nd account. Any ideas ?

Message 3 of 10 (13,551 Views)

Re: Origin Gray Screen

Hey @ChrisZPS2,

 

 

Hmm very strange. please try this thread: http://answers.ea.com/t5/Technical-Issues/Origin-won-t-open-launch-at-all/m-p/5753191#M236805

 

Let us know...

 

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

 

 

Message 4 of 10 (13,547 Views)

Re: Origin Gray Screen

★★★ Novice

I tried it out and did not work. Still stuck on that static gray screen just with that one account.

Message 5 of 10 (13,540 Views)

Re: Origin Gray Screen

[ Edited ]
★★★★★ Expert

Hi @ChrisZPS2

 

You need to reset your default browser.

 

-resetting your Internet Explorer settings: http://support.microsoft.com/kb/923737?


-resetting your Chrome https://support.google.com/chrome/answer/3296214?hl=en

-delete temp files: open the Start Menu and type %temp% in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

-restart your machine and check

 

NOTE if your issue persist Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

 

-clear hosts file http://support.microsoft.com/kb/972034

 

-restart your machine and check

 

And i wait your feedback.Wink


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

 

Retired champion.
Message 6 of 10 (13,502 Views)

Re: Origin Gray Screen

★★★ Novice

Hello

I appreaciate your help. However, I just figured it out on my own. I was spaming ctrl+r and suddenly - everything was fine and Origin loaded properly.

Yeah, weird as hell. I tried to quit and login again and it is working without any problem now. Looks like Origin is broken af.

Message 7 of 10 (16,444 Views)

Re: Origin Gray Screen

★★★★★ Expert

 

@ChrisZPS2 I'm glad you've managed to solve the issue and especially because you told us how.Thumbs up


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.
Message 8 of 10 (13,451 Views)

Re: Origin Gray Screen

★★★★★ Newbie
Message 9 of 10 (6,510 Views)

Re: Origin Gray Screen

★★★★★ Newbie

Worked for me too that trick, only needed to reload x3. Wish I had read that comment before trying other fixes and wasting my time! Weird it's that simple!

Message 10 of 10 (3,401 Views)