Since the origin update around October 24th, i have not been able to play my sims 4 games at all. Everytime I attempted to open the Origin client, it would either give me a white screen, crash right after opening, or ask me to sign in and when I did would say online login wan't available or I had to be online while logging in for the first time or that my credentials were incorrect or expired. I contacted EA through the online chat and was told to uninstall and reinstall Origin which I did ( though Orign thin setup did not work) but ended up with the same things happening. I also tried the following:
- Reset my internet explorer settings ( on advice from EA)
- Disabled proxy
- Used Ccleaner
- Clean boot
- Antivirus program is not blocking it.
- Checked firewall
- Cleared Origin Cache
After uninstallling and reinstalling three times, I was allowed to log in but ended up with the menu looking horribly messed up and impossible to access any of my games. In fact if I tried, the origin menu would disappear altogether.
I also attempted to install the Legacy version of Origin as from what I understood, that is a good option to use for older computers ( I have a Dell Inspirion laptop running on Windows 7) and it's done the exact same thing as the regular Origin client download.
I just find it frustrating and frankly ridiculous that I have all these games I've paid for but can't access all due an update that has made it nearly impossible to operate Origin on an older computer ( I can't afford a new one either) . I know I'm not the only to have this problem either.
