2013-09-12 11:57 AM
If I want to log in in my origin client, it says: email adress or password wrong. But if I log in in a browser and use the same email and pw i can log in.
sorry for the bad english, i come frome germany
2013-09-13 11:15 AM
Website and client are checking against the same database, so this should not be possible.
Common reason for issues with seemingly correct login details would be mixing details from two accounts. In other words, people with several accounts may use similar e-mail addresses, leading to confusion what the matching password is.
Should after double checking the issue still persist, I would suggest contacting customer support. Game advisor have the tools to check individual accounts.
https://help.ea.com/en/contact-us/
2013-09-24 10:40 PM
Same thing is happening to me.
I can log-on to account.origin.com but the same email and password on the updated origin client says the email and password is wrong. I have double and tripple checked. Its not wrong.
Something is wrong with Origin client.
JTP
2013-09-24 10:50 PM
I can't login in the origin client neither...something is wrong with the database or something, because I can login though the origin website
2013-09-24 11:02 PM - edited 2013-09-24 11:11 PM
Same thing happening here. Juts updated origin and since then I can't log in.
It however works on the web.
Can't even reset the password, cause client claims, there's no such email registered...
2013-09-24 11:46 PM
Same problem here, I can login in Origin Website, but I can't login in my Origin Client...
2013-09-24 11:47 PM
May help to reinstall Origin https://help.ea.com/article/manually-uninstalling-origin
August 2014
Since yesterday this is happening to me also. I can log into origin online but I can't through my game. I know for sure that the password is not wrong. Something is wrong.
August 2014
I can;t log in i changed my password 2 times and stil not working it says that my password is wrong, what can i do?
November 2014
same problem here!
this sucks big time..