Origin Cash Card - US/Canada

by cpx4
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Origin Cash Card - US/Canada

[ Edited ]
★★★ Newbie

I bought an EA Cash Card from GameStop (USA) for a friend in Canada.  He can't use it.

 

Redeeming it gives him this Error:

"You currently have an existing cash wallet that does not match the currency associated with the retail card code entered. We cannot apply this code to your account. If you need further assistance, click the “Contact Us” link at support.ea.com"

 

The back of the card clearly states: "Card is valid only in US and Canada".

 

How can he redeem it?

 

Thanks!

 

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