Online login is not available at this moment

by Sinlaeni
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Original Post

Online login is not available at this moment

★★★ Novice

Not sure what is the right wording since my message is in different language. But I have no problems with my internet connection, the problem is only in Origin. It also has nothing to do with proxy or lan setting or anything you usually say that is problem. Are your servers down at the moment or what?

I would love to get to play the expansion for sims 4 but it seems like I can't. And now I just regret once again for buying anything that was puplished by EA.

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Re: Online login is not available at this moment

[ Edited ]
★★★★★ Expert

Sinlaeni you need to do this

If you use Internet Explorer do the steps..
-resetting your Internet Explorer settings: http://support.microsoft.com/kb/923737?

Open Internet Explorer and clicked the little gear wheel in the top right corner of the browser.
-click Internet Options
-click Security Tab
-click Trusted Sites
-click Sites in the little box
A window popped up and had the Origin web address in the 'add this website to the zone' box.
-click Add
-click Close

If you use Google Chrome follow the steps.
-resetting your Chrome https://support.google.com/chrome/answer/3296214?hl=en

-there are the steps on how you can add a site to the list of trusted sites.
Click the Chrome Menu icon on the far right of the Address bar.
Click on Settings, scroll to the bottom and click the Show Advanced Settings link.
Click on Change proxy settings (under Network)
Click the Security tab > Trusted Sites icon, then click Sites.
Enter the URL of your Trusted Site, then click Add.
Click Close > OK.

Make sure you are the administrator, run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
And go to in Origin>Application Settings>Origin Beta Participation-tick-Update to the beta version when available
Now is time to restart Origin.

 

Solved your question ? ...please hit Accept As Solution on the post they did so others know it worked or have the curtsy to say " Thanks, but it didn't work "

Retired champion.
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