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On the House Games

by XpertDoom
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Original Post

On the House Games

★★★★ Newbie

So this is weird. I haven't logged in Origin for a few months now and I looked at my game library and it was empty. While Origin on the house was still offered I had downloaded Dead Space, Dead in Bermuda and Medal of Honor: Pacific Assault. On their respective store pages it says to buy them, literally as if EA "stole" the game that I had in my possession. I thought I was supposed to keep those game after Origin on the House was canceled so is there a reason for that?

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Re: On the House Games

Community Manager

Hey @XpertDoom generally when this issue pops up the solution is simply that you have multiple EA accounts and are logged into a secondary one. The best thing to do is go through any email accounts you may have to see if you can find the primary account.

 

If you cannot locate it then the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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