Old email is closed, how do i change to a new one

by nicolei17
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Original Post

Old email is closed, how do i change to a new one

★★★ Newbie

So i wanted to log onto the companion app, but i was told to verify my account.

 

The problem is that the email account that was used 5 or so years ago, no longer exist. which means i am unable to get the verification code. i cant change my email on eas website either, as it is the same process. i would have no problem calling ea support, but i dont know the number for their European support call center. help is very much needed

 

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Re: Old email is closed, how do i change to a new one

[ Edited ]
Community Manager

@nicolei17 

 

If you no longer have access to your email address, we can try to recover your account. 

 

Contact us so we can help.

 

Don’t remember which email address is on your account?

 

See if we can help you find it.

 

Thanks.

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