Re: Not recieving email

by EA_Darko
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Original Post

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Not recieving email

[ Edited ]
★★ Novice

Whenever i try to edit anything in my EA account it says that they have sent a verification to my email to make sure that it's really me, but i am not getting an email in any of my folders and i've made sure that it's the correct email. The thing is i just want to change my username from nutellaking05 to Nutellaking so people won't know when i was born. I've had this problem my entire time playing on origin and it's getting frustrating if you have a solution to this please tell me.

Message 1 of 4 (653 Views)

Accepted Solution

Re: Not recieving email

Community Manager

Hey @Nutellaking99 if you are not getting the code then the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png

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Message 2 of 4 (615 Views)

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Re: Not recieving email

Community Manager

Hey @Nutellaking99 if you are not getting the code then the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 2 of 4 (616 Views)

Re: Not recieving email

★★★ Newbie
I can't receive any email from origin. I can't login origin now.Changing email address or turn off the verfication request the code but I can't get it!
Message 3 of 4 (521 Views)

Re: Not recieving email

Community Manager

Hey @Rokieeeeee the best thing to do is to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Darko.png
Message 4 of 4 (480 Views)