No friends online

[MiniDudeMD]

After talking to EA Chat support, i could no longer see my friends when they are online. They are offline for me but im online for them.

Please help, as i have made no changes on my computer so it has to be an account thing

[IIPrest0nII · Accepted solution]

@MiniDudeMD

Please try to clear Origin cache and reboot your router. How to clear Origin cache:

1. First, make sure you can view hidden files and folders:
   1. Hit the Start button (or press Win + X for Windows 10).
   2. Click on Control Panel.
   3. Click on Appearance and Personalization, then Folder Options.
   4. Click the View tab.
   5. Under Advanced settings, click Show hidden files and folders, and click OK to save the change.
2. If Origin is running, close it by clicking Origin in the menu bar then Exit.
3. Click Start, then Computer, then double-click ( C : ) to open the C:\ drive
4. Open the ProgramData folder, then the Origin folder, and delete all the files and folders inside it except for LocalContent.
   1. If you’re on Windows XP  you’ll find the ProgramData folder in C:\Documents and Settings\All Users\Application data\Electronic Arts\
5. Go back to C:\: 
   1. Open the Users folder,
   2. Open the folder with your  username, 
   3. Open AppData, 
   4. Then Roaming, 
   5. Then Origin
      •  Delete all the files and folders inside.
6. Go back to the AppData folder: 
   1. Open the Local folder, 
   2. Open the Origin folder
      • Delete all the files and folders inside.

[IIPrest0nII · Accepted solution]

@MiniDudeMD

Please try to clear Origin cache and reboot your router. How to clear Origin cache:

1. First, make sure you can view hidden files and folders:
   1. Hit the Start button (or press Win + X for Windows 10).
   2. Click on Control Panel.
   3. Click on Appearance and Personalization, then Folder Options.
   4. Click the View tab.
   5. Under Advanced settings, click Show hidden files and folders, and click OK to save the change.
2. If Origin is running, close it by clicking Origin in the menu bar then Exit.
3. Click Start, then Computer, then double-click ( C : ) to open the C:\ drive
4. Open the ProgramData folder, then the Origin folder, and delete all the files and folders inside it except for LocalContent.
   1. If you’re on Windows XP  you’ll find the ProgramData folder in C:\Documents and Settings\All Users\Application data\Electronic Arts\
5. Go back to C:\: 
   1. Open the Users folder,
   2. Open the folder with your  username, 
   3. Open AppData, 
   4. Then Roaming, 
   5. Then Origin
      •  Delete all the files and folders inside.
6. Go back to the AppData folder: 
   1. Open the Local folder, 
   2. Open the Origin folder
      • Delete all the files and folders inside.

[MiniDudeMD]

Did all of this and it didn't work

[MiniDudeMD]

Turns out my friend had it on hidden...........................Sooo yeah sorry about that, im sure the cache think is good tohugh

[etaire]

TLDR


This is fix not a solution. Trying this * instead of EA, this will not fix the problem !

[EA_rephii]

Hey @etaire 

the post is already very old - therefore I close the thread at this point in accordance with the forum rules regarding necro-posting.

If your problem persists, or you have a current concern, please make a new post.

Please always pay attention to the date of the last post, and when the thread was created. Thank you!

/closed

~rephii