No access to account email

by itsjierio
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Original Post

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No access to account email

[ Edited ]
★★★ Newbie

My email verified to my origin account is a email I no longer use. I cannot remember the password to my email login either, anyway I can get my account back. The only way I can log into my account is the other sign in options which is my PSN account.

 

[CM - Edited title for clarity]

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Accepted Solution

Re: email

Community Manager

Hey @itsjierio,

 

If you reach out to our advisors, we can absolutely take a look at updating the account information for you.

 

That's not something we can do on the forums as it's going to involve discussing some sensitive info, but if you speak with an advisor they can absolutely see what's needed in this case.

Mako.png

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Message 2 of 2 (356 Views)

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Re: email

Community Manager

Hey @itsjierio,

 

If you reach out to our advisors, we can absolutely take a look at updating the account information for you.

 

That's not something we can do on the forums as it's going to involve discussing some sensitive info, but if you speak with an advisor they can absolutely see what's needed in this case.

Mako.png
Message 2 of 2 (357 Views)