Re: No Verification Email

by DarkAmaranth1966
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Original Post

Accepted Solution

No Verification Email

★★ Novice

I am trying to access FUT web app, it is asking me to verify my email address, it it not sending the verification email. Yet i receive emails other emails from EA.

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Accepted Solution

Re: No Verification Email

[ Edited ]
★★★ Expert

Double check that the verification email is not going to your spam or junk folder.

 

If you are able to log in on a trusted device and, change the verification the be sent via SMS (Text) to a cell phone, try that.

 

If none of those work, You will need to Contact An Advisor.

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Message 2 of 10 (44,002 Views)

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Re: No Verification Email

[ Edited ]
★★★ Expert

Double check that the verification email is not going to your spam or junk folder.

 

If you are able to log in on a trusted device and, change the verification the be sent via SMS (Text) to a cell phone, try that.

 

If none of those work, You will need to Contact An Advisor.

Message 2 of 10 (44,003 Views)

Re: No Verification Email

★★ Novice

How would you change verification to text?

Message 3 of 10 (43,023 Views)

Re: No Verification Email

★★★ Expert

@salgarcia8 If you are able to log in go to https://myaccount.ea.com/

Click on Security

Click on Edit next to the word Preferences.

 

There you can change how verification codes are sent to you. You will need a mobile phone that can receive text messages from EA.

 

Message 4 of 10 (43,019 Views)

Re: No Verification Email

★★ Novice
I'm not receiving the verification email to verify my email, Ive checked my spam folder and junk but theirs nothing there. Any idea on how to fix this?
Message 5 of 10 (43,008 Views)

Re: No Verification Email

EA DICE Team

@salgarcia8

 

If you are unable to receive the email then please reach out to our Advisors:

 

http://help.ea.com/en/contact-us/new/

 

They have the ability to verify your account for you if necessary.

Message 6 of 10 (42,978 Views)
0

Re: No Verification Email

★★★★★ Novice

I've the same problem but on XBOX one, can you help me?

Message 7 of 10 (42,895 Views)
0

Re: No Verification Email

★★ Novice

How is this still an issue after 7+ years!?!?

What the F...K?

 

Something is really wrong with your infrastructure....

 

https://answers.ea.com/t5/EA-General-Questions/EA-not-sending-verification-email/td-p/1371728

Message 8 of 10 (29,853 Views)

Re: No Verification Email

★ Novice
@ANTS7R3T I don’t even seem to receive any emails from ea
Message 9 of 10 (27,774 Views)

Re: No Verification Email

Community Manager

Hey @6556y5ygt I'm locking this thread as it is quite old.

 

There is currently an issue with the emails being received but the team is working on it.

 

Darko

Darko.png
Message 10 of 10 (27,755 Views)