No Support Option

by littlejimmy0505
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Original Post

Accepted Solution

No Support Option

★★★ Newbie

I am trying to reach customer support. I did so this morning, but I needed to figure out an email password so he gave me a case number to give when I get back. Now I'm back and whenever I try to start a chat there is no option to start one! I've tried three different browsers, two different devices, resetting devices, and more! Still just wasted three hours on this, and still nothing. Please help, my case number is #57883177 . Hope I can just get this done with.

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Accepted Solution

Re: No Support Option

Community Manager

Hey @littlejimmy0505 you will need to speak with one of our chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

 

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

Darko

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Message 2 of 2 (286 Views)

All Replies

Re: No Support Option

Community Manager

Hey @littlejimmy0505 you will need to speak with one of our chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

 

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

Darko

Darko.png
Message 2 of 2 (287 Views)