New phone won't process new code for App Authenticator

by tashiwashi12
Reply

Original Post

New phone won't process new code for App Authenticator

★★ Newbie

I activated App Authenticator for my other account and during that time I have bought a new phone, now I have no code for login access and cannot find any way into my account?

Message 1 of 2 (143 Views)

Re: New phone won't process new code for App Authenticator

Community Manager

@tashiwashi12Hey, without the old phone to deauthorize, you'll need to contact support. 


They can verify your identity then make any updates that are needed. 

 

http://help.ea.com/en/contact-us/

 

Thanks.

David.png
Stay and Play.png
Message 2 of 2 (137 Views)