My verification code wont send and I cant contact EA support

by gameboyjpeg
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Original Post

My verification code wont send and I cant contact EA support

★★★ Newbie

I've been trying to contact EA support about my verification code and the only thing I get is a 30-minute loading screen, an error screen or a 'try calling EA support', which I tried, but I didn't get an answer. I don't even get a Live Chat option anymore. Any help?

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Re: My verification code wont send and I cant contact EA support

Community Manager

Sorry to hear that you are having issues @gameboyjpeg.

 

Can you ensure that you are following these steps exactly when trying to contact support:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

If it does not work then you can use a Voice-Over-IP service like Skype or Google Voice and contact our UK support directly, it is best to set your location to the country you are contacting also. The UK support number is  +44 203 0141818  and is available 9AM-9PM GMT, Monday through Saturday.

 

Let me know how you get on.

 
Darko

Darko.png
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