July 2016
I want to change my EA password but it appears to do this (after logging in), I have to answer my security question.
Unfortunately this is in Russian, and even though I can translate it, I don't know what the answer is. How do I reset this and/or change my password?
Thanks
Solved! Go to Solution.
July 2016
@dramsfeld Hey, if the language for your security question has been changed, it sounds like your account has been compromised.
If you reach out to support, they can revert the changes and help to add extra security to your account.
http://help.ea.com/en/article/contact-ea-help/
If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.
Thanks.
July 2016
@dramsfeld Hey, if the language for your security question has been changed, it sounds like your account has been compromised.
If you reach out to support, they can revert the changes and help to add extra security to your account.
http://help.ea.com/en/article/contact-ea-help/
If you're not in the US, be sure to click the flag icon in the top left of the page to change the region.
Thanks.