2014-01-22 09:32 PM
First, in order to ask this question I had to create a new account under [edit: email address removed].
But I'm looking for my original Origin account under [edit: email address removed] and Gamer ID: HiatusAffair9.
Everytime I input my information into the forgot password screen with the above information, it doesn't send a reset email.
I have about two dozen emails from Origin and EA from that account including my product code for SimCity that I can no longer access.
Did my account get deleted for some reason?
Solved! Go to Solution.
April 2016 - last edited April 2016
If your referring to this link http://help.ea.com/en/contact-us
Edit - Server side may be playing up, however the link above is working for me at present
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
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2014-01-23 12:03 AM
It could be possible that your account has been compromised and someone changed the email address and/or Origin ID. I would recommend getting in contact with a game advisor via chat or phone at http://help.ea.com/en/contact-us and they will be able to assist you with locating and recovering your account.
I would also recommend setting a security question on your account as well as activating login verification. Both can be set up here: https://account.origin.com/cp-ui/security/index
April 2016
your help page doesnt load. but thanks for nothing
April 2016 - last edited April 2016
If your referring to this link http://help.ea.com/en/contact-us
Edit - Server side may be playing up, however the link above is working for me at present
____________________________________________________________
SWTOR Forum Username = OwenBrooks
Australian (Fellow SWTOR Player) volunteer moderator. I do not work for EA.
Photo of my New Speeder
More information about: Becoming a Champion
SWTOR FAN Community Website Click Here