Re: My origin username was changed or marked inactive?

by EA_Barry
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My origin username was changed or marked inactive?

★★★ Newbie

Okay so I don't use origin often.  Apparently my Origin account was "converted" to an EA account and it says it uses the same login credentials.  I just tried logging in using those login credentials and no username was found.  My library is gone, wtf.

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Re: My origin username was changed or marked inactive?

Community Manager

@iamcire

 

I do not see any games on the account you are using here.

 

Please make contact with an EA Game Advisor so we can look into this in more detail and find out what is going on with your account.

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

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Re: My origin username was changed or marked inactive?

Community Manager

@iamcire

 

I do not see any games on the account you are using here.

 

Please make contact with an EA Game Advisor so we can look into this in more detail and find out what is going on with your account.

 

Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

barry.png
Message 2 of 2 (203 Views)