My newest apex legends update keeps pausing

by plurrrrrrrr
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My newest apex legends update keeps pausing

★★★ Newbie

Yesterday, 3.3.2020. I started to download the update and had to pause it cuz my brother had some lag so I continued this morning and it downloaded to about 87% and then automatically paused. Then I started it again and now it's on 41% and I just hope the pause won't happen again..

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Accepted Solution

Re: My newest apex legends update keeps pausing

Community Manager

Hey @plurrrrrrrr if the download is stuck then you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

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Re: My newest apex legends update keeps pausing

Community Manager

Hey @plurrrrrrrr if the download is stuck then you need to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

 

The ports to open are:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

 

Darko

Darko.png
Message 2 of 2 (5,475 Views)