Re: My friend forgot their e-mail.

by EA_Darko
Reply

Original Post

Accepted Solution

My friend forgot their e-mail.

★ Apprentice

Hello,

 

 My friend has forgotten the password to the e-mail and to the Origin account so he can't login.

 

Also he can't contact help.ea.com because he can't login if he doesn't have the password also he can't call support.

 

Can someone help?

Message 1 of 2 (205 Views)

Accepted Solution

Re: My friend forgot their e-mail.

[ Edited ]
Community Manager

@nikodemonek Your friend will need to speak with our live support, if he does not know his email or password on the account then he will need to create a new EA account with which to contact support.

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat

Darko.png

View in thread

Message 2 of 2 (235 Views)

All Replies

Re: My friend forgot their e-mail.

[ Edited ]
Community Manager

@nikodemonek Your friend will need to speak with our live support, if he does not know his email or password on the account then he will need to create a new EA account with which to contact support.

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat

Darko.png
Message 2 of 2 (236 Views)