My ea case has been "in progress" for over a month now. apex legends

by hayden_cs
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My ea case has been "in progress" for over a month now. apex legends

★ Novice

got banned on apex out of absolutely nowhere wasn't cheating so i sent in a report to which it said "in progress" i have been checking emails every day and checking ea cases and no changer after over a month no response whatsoever

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Re: My ea case has been "in progress" for over a month now. apex legen

Community Manager

Hey @hayden_cs,

 

The Terms of Service(TOS) team that reviews account actions is currently taking longer than usual to get to these due to a higher volume. 

 

They will reach out via email as soon as they get to your appeal, so I do appreciate the continued patience here.

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Re: My ea case has been "in progress" for over a month now. apex legen

Community Manager

Hey @hayden_cs,

 

The Terms of Service(TOS) team that reviews account actions is currently taking longer than usual to get to these due to a higher volume. 

 

They will reach out via email as soon as they get to your appeal, so I do appreciate the continued patience here.

Mako.png
Message 2 of 2 (226 Views)