Re: My accounts email was changed

by EA_Kent
Reply

Original Post

Accepted Solution

My accounts email was changed

★★★ Newbie


Someone changed my email, but not the password. I can still get into my account, but I want to change the email back to mine because I don’t want to risk them changing the password and then my account and all my games are gone. Please help! 

Message 1 of 2 (375 Views)

Accepted Solution

Re: My accounts email was changed

Community Manager

Hi @willpiombino

 

I'm really sorry to hear about this happening. When you have a chance please reach out to the EA Help team so they can take a look. They can help you secure the account and work on getting the email fixed. 

 

For more info on how to get a case set up with them check out the EA Help website

 

 

/Kent

Kent.png

View in thread

Message 2 of 2 (357 Views)

All Replies

Re: My accounts email was changed

Community Manager

Hi @willpiombino

 

I'm really sorry to hear about this happening. When you have a chance please reach out to the EA Help team so they can take a look. They can help you secure the account and work on getting the email fixed. 

 

For more info on how to get a case set up with them check out the EA Help website

 

 

/Kent

Kent.png
Message 2 of 2 (358 Views)