My account is banned in game but not on my Ban history [ Edited ]

[NazRider]

i havent played in a couple of months, yesterday when i tried joining with my friend it kept on saying i was « banned »… i then went on this site to check my « suspended/banned history » and it say there are no bans on my account! What do i do!?

[EA_Cade · Accepted solution]

Hi @NazRider,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.

[EA_Cade · Accepted solution]

Hi @NazRider,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.

[NazRider]

Ok thank you very much 

[pneris03]

CM Edit: English on the English boards.