My account has been hacked

by quhurushatto
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My account has been hacked

★★★ Newbie

My account has been hacked. But I just realized it now.

I was thinking that issue because of I chance my psn Nick name

Ea sended me an email but I didn't saw it. I make a search at my inbox and saw your e mail.

 

My e mail adress is [edit: email address removed]

Hacker changed as by****@supere.ml

My old psn acc Quhurushatto

My new psn acc KursatErdal

 

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Accepted Solution

Re: My account has been hacked

Community Manager

Hi @quhurushatto

 

When you've got a chance please reach out to the EA Help team so they can take a look at your account. They'll help you get the account secured and work on getting the email updated for you. 

 

For more information on how you can get a case set up with them visit the EA Help website

 

 

/Kent

Kent.png

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Re: My account has been hacked

Community Manager

Hi @quhurushatto

 

When you've got a chance please reach out to the EA Help team so they can take a look at your account. They'll help you get the account secured and work on getting the email updated for you. 

 

For more information on how you can get a case set up with them visit the EA Help website

 

 

/Kent

Kent.png
Message 2 of 3 (974 Views)

Re: My account has been hacked

★★★★★ Newbie

I have exactly the same situation as you wrote, I have had an account connected to psn since around 2018/2019 I noticed this issue around fify 21 but somehow didn't deal with it and now when I wanted to play EA FC again I was reminded of it again.

 

 

I have had my account that I use on ps5 for a long time and have never changed it.

Message 3 of 3 (189 Views)