June 2016 - last edited June 2016
I have tried so many things from other posts and their answers, but it wont work. I thought it was my custom content but i deleted them all and it still wont work. My origin did just update but I don't know what to do, I keep clicking them both but absolutely nothing comes up so I would be waiting for quite sometime. This is not the first time this has happened.
Solved! Go to Solution.
June 2016 - last edited June 2016
Ensure that your Firewall and/or Antivirus are not blocking the connection.The easiest way would be adding an exception for the Origin Client.
You need to do this add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-wi
Make sure your internet connection is not running through a proxy.Go to Internet Options in Control Panel > check the Connections tab and make sure the proxy server is not checked. Check the internet settings again after giving restart the PC.
Clear Origin cache and for this you get a perfectly detailed post from @EA_Nils >>http://answers.ea.com/t5/Origin/my-origin-will-not
Restart your machine .
You need to perform a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-yo
Go in Origin / My Games tab-right click on game icon Sims 4 select Repair Game and then Check for Updates,and now start the game.
June 2016 - last edited June 2016
Ensure that your Firewall and/or Antivirus are not blocking the connection.The easiest way would be adding an exception for the Origin Client.
You need to do this add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-wi
Make sure your internet connection is not running through a proxy.Go to Internet Options in Control Panel > check the Connections tab and make sure the proxy server is not checked. Check the internet settings again after giving restart the PC.
Clear Origin cache and for this you get a perfectly detailed post from @EA_Nils >>http://answers.ea.com/t5/Origin/my-origin-will-not
Restart your machine .
You need to perform a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-yo
Go in Origin / My Games tab-right click on game icon Sims 4 select Repair Game and then Check for Updates,and now start the game.