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Mirror's Edge Catalyst Activation Problem

by Bialorzeczny
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Mirror's Edge Catalyst Activation Problem

★ Novice

Hello, yesterday (19.08.2019) I tried to buy Mirror's Edge Catalyst but I couldn't buy the game [nr ref. #validation-failed] I decided to buy a key at g2a. After installing I got page to login into my EA account to activate my game but I can't. I have error: Unable to activate license. Invalid account status. After searching how to fix it i know now servers are turned down ONLY FOR PC. when they will be turned ON again? tomorrow? after year? or never? Should I get back my money? I have my game at origin game library but I can't run it. I do have EA account. I tried to clean origin cache, nothing helps.

 

Message 1 of 5 (663 Views)

Accepted Solution

Re: Mirror's Edge Catalyst Activation Problem

Community Manager

 

Hey @Bialorzeczny the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko


Darko.png

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Message 2 of 5 (623 Views)

All Replies

Re: Mirror's Edge Catalyst Activation Problem

Community Manager

 

Hey @Bialorzeczny the best thing to do is speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko


Darko.png
Message 2 of 5 (624 Views)

Re: Mirror's Edge Catalyst Activation Problem

★ Novice
@EA_Darko I made a phone call. Everything works. Thanks for your reply!
Message 3 of 5 (604 Views)

Re: Mirror's Edge Catalyst Activation Problem

Community Manager

That's great to hear @Bialorzeczny.


Darko

Darko.png
Message 4 of 5 (586 Views)

Re: Mirror's Edge Catalyst Activation Problem

★★★ Newbie

what was the solution

 

Message 5 of 5 (401 Views)
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