June 2018
Hey everyone!
Our team is planning to release a fix for that issue I have no confirmed dates to share yet, but I will keep you updated!
/Ataashi
June 2018
Great. I look forward to playing the game......at a later date.
June 2018
Care to fix the same issue on Mass Effect 3 while you're at it? Also a date would be great seeing as how you guys JUST had the DLC and games on sale and now the DLCs are useless to me until you guys fix it.
July 2018
This issue is now resolved.
If you do notice this still isn't working for you, please let us know.
July 2018
First off, I'm glad the game is fixed. I'll give you a +XP on that.
When attempting to install the 3 free DLC items (Umbra Visor, Sentry Interface, Terminus Weapon and Armor), I'm having the old problem.
I realize they are free and it isn't a big deal, but just thought I'd mention it.
For a little more information, after I saw the post that EA had fixed the issue, I downloaded all the DLC that I owned then clicked on "Get It Free" for those 3 free DLC items. So, I didn't own them before you did the most recent fix.
I appreciate any help.
July 2018
same problem here with mass effect 2, none of my dlc's installation work. tried all from above
July 2018
Tried again and am still getting stuck at 0% here.
July 2018 - last edited July 2018
I had this issue also after a lot of trouble shooting I found that it is downloading it just not installing it. So let it download it and once it goes back to 0, quit origin completely(as in right clicking it in the icon tray and selecting quit origin) . Then open it. once it reconnects with the server it installs it and completes it...Then you can do the same for the rest. Its annoying but its the only way I got it to work with ME2 and ME3. I think it has something to do with the recent patch to origin as when I last did a play through there wasnt an issued downloading them. I tried the run as admin, network trouble shooting, clean boot, app cache clearing,etc...this is the only thing that worked for me.
Edit: Also for this method to work youll need to cancel all downloads and do it 1 at a time. You could do a couple more and when it opens it completes it but it can be a bit more confusing.
July 2018
Thanks for sharing the workaround @cheekycheeks69 It's definitely not the fastest way to download extra content from Origin, but it's still good to know
@muttonchoptim @Trotamundoos @MunsterPlop10 - Could you (once again if needed) clear your Origin cache, disable background applications, enable safe mode downloading and run Origin as admin and then report back to me if the download still doesn't work like it should? Huge thanks in advance!
/Ataashi
July 2018
Just did all that and still the same