Mandatory Update Won't Let Me Go Online

by hypebxeast
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Original Post

Mandatory Update Won't Let Me Go Online

★★ Novice

Hi, I'm having an issue with Origin. When I open Origin, I am greeted by a message that says Origin encountered an issue loading the page. When I click the "Go Online" button, I get a message that says "Origin is now in offline mode. Sorry for the inconvenience, but we had to disconnect you because a mandatory update went live. Please exit your game and restart Origin to get the newest update and get back online." When I close Origin and open it again, the same thing happens. I am not able to go online when I am playing my game, please help!

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Re: Mandatory Update Won't Let Me Go Online

Community Manager

Sorry to hear that you are having issues @hypebxeast.

 

Would you mind taking a look at this link and going through the troubleshooting steps listed: https://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298


Darko

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