Madden linked to email that doesnt exist

[Jiggabonis]

So my copy of Madden 20 is linked to an email that literally doesnt exist. I cant recover the password seeing as though the email itself aint there, and for some reason Im not getting an opportunity to answer my security question. Anybody have any suggestions

NOTE: Please dont say anything about contacting EA, thats what Ive been doing and theyve never gotten back to me

[EA_Kent · Accepted solution]

Hey @Jiggabonis. 

If you don't have a way of accessing the email on the account I'm afraid that's not something we can help with here on Answers HQ. The Account Recovery team would need to look into that and help get the email updated. 

If you haven't already please fill out the account recovery form over at the EA Help website. The team will get back to you via email as soon as possible. 

/Kent

[EA_Kent · Accepted solution]

Hey @Jiggabonis. 

If you don't have a way of accessing the email on the account I'm afraid that's not something we can help with here on Answers HQ. The Account Recovery team would need to look into that and help get the email updated. 

If you haven't already please fill out the account recovery form over at the EA Help website. The team will get back to you via email as soon as possible. 

/Kent