August 2018
I am running the latest version of High Sierra
August 2018
March 2020
Did you ever figure out how to download it? Because I am having the same problems now like I bought the bundle pack with Sims 4 Digital Deluxe in it but it still continues to not let me press the play button like it shows the play button but I can't play
March 2020
@JoJoMonkey2020 Do you also have an Origin Access subscription? If so, that may be the issue: Origin "thinks" you own the game through Access, not outright, and it's blocking you from playing because Access is Windows-only. In this case, you'll probably need to cancel your Access subscription to be able to play.
If this isn't the issue, please take a screenshot of the whole Origin window when you're looking at the grayed-out play button.