June 2016 - last edited June 2016
Today i tried to log into my origin account which i bought and changed every information that it used to have, including the security question, 2 months ago. Suddenly origin said Your email id or password is incorrect or has expired.Please try again or reset your account. When i saw that i tried to reset my password and when i entered my mail of that account, i did not receive any mail to change my password. I really dont know what to do at the moment, im in such a desperate situation. Please help me. I had expensive games and i dont want to lose them all.
Solved! Go to Solution.
June 2016 - last edited June 2016
Did you followed the "Hacked Account" link in my second link?
Your English is not bad, so you could contact an British advisor, or you could contact an advisor at a third country if you speak another language.
In this thread is a international Phone number, scroll down to @EA_Nils Reply.
June 2016 - last edited June 2016
You should contact EA directly. If you are not from the US change the country in the top left corner.
If you can't login or if you think your account was hacked, here are some additional information.
June 2016 - last edited June 2016
I searched all over the internet and they talk about live chat, and in my country(Turkey) i do not have live chat support or phone support as i seem for the last day, what can i do at this point to contact with ea directly, also thanks a lot for your reply
June 2016 - last edited June 2016
Did you followed the "Hacked Account" link in my second link?
Your English is not bad, so you could contact an British advisor, or you could contact an advisor at a third country if you speak another language.
In this thread is a international Phone number, scroll down to @EA_Nils Reply.
June 2016
@NCan01 Hi,
The direct link to my post with the number is here: http://answers.ea.com/t5/Origin/Lost-my-App-Authenticator/m-p/5397795/highlight/true#M207301
Let us know if you still have any further questions afterwards.
@Holger1405 You can get direct links to individual posts within a thread by clicking on the gear icon (cog wheel) on the right hand side of a post and right-clicking "highlight" and selecting "copy link address".
Cheers,
Nils
June 2016
Thanks Nils, but in Firefox with script blocker that is not working. But I also wasn't thinking, could have highlight the Post and then copied the address out of the address bar.
June 2016
@Holger1405 Ah I see.
Well no worries, just wanted to let you know in case you weren't aware.