Re: Lost access to origin account email

by iluminatethesky
Reply

Original Post

Lost access to origin account email

★★★ Newbie

The email address I used to make my origin account was compromised and I lost access to it. Now I cannot login due to verification because I can no longer access the email. I can't go into account settings and change email because everything requires email verification. I have tried contacting support multiple times about this issue and received no response. It has been marked as resolved without having even received a message in response. Is there anyway I can recover my account or are all my games just gone?

Message 1 of 2 (266 Views)

Re: Lost access to origin account email

Hero (Retired)

Hey @BigHomieDaQuan,

 

Have you tried reaching out to Support via Live Chat?

 

https://help.ea.com/en/contact-us/

 

If you're still having troubles reaching them there, you can also try contacting them via Direct Message on Twitter and Facebook.

 

Twitter: https://www.twitter.com/EAHelp

 

Facebook: https://www.facebook.com/EAHelpHub

 

I hope you're able to get this issue resolved with them, unfortunately we're unable to help here due to not having access to Account Information.

 

Thanks Standard smile

 

- iluminate

__________________________________________________________________
Message 2 of 2 (233 Views)