Losing mouse control in game

by SKEWERING
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Original Post

Losing mouse control in game

★★ Novice
Message 1 of 8 (505 Views)

Re: Losing mouse control in game

Community Manager

@SKEWERING Hi, 

 

Which game are you trying to play? Do you have any applications that might be interfering in the background?

 

Any additional info that you could provide would be helpful. When does this happen? How frequently? Do you notice anything else that appear odd and could be related?

 

Cheers,

Nils

Message 2 of 8 (490 Views)

Re: Losing mouse control in game

★★ Novice
Happens during game play checked hardware drivers see no hardware issues. Also my name not visible on metal tag. .... reloaded game a zillion times.
Message 3 of 8 (485 Views)

Re: Losing mouse control in game

★★ Novice
SRY BF4
Message 4 of 8 (485 Views)

Re: Losing mouse control in game

Community Manager

@SKEWERING Do you mean that the game freezes up at some point?

Or rather that the game is running fine but you cannot control your soldier?

 

If its the former, could you post your DxDiag?

 
Spoiler
1.  Press and hold the Windows key and the letter R on your keyboard
2.  You will see a Run box in the lower-left corner of your screen
3.  Type dxdiag in the text field
4.  Click OK
5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6.  If your computer has a 32-bit version of Windows, that button will not be available


7.  Click the Save All Information button, found on the bottom of the DXDIAG report
8.  Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

 

 

If its the latter, are you using any sort of wireless mouse by chance? 

 

Any further details would be helpful. Let me know how you get on.

 

Cheers,

Nils

Message 5 of 8 (481 Views)

Re: Losing mouse control in game

★★ Novice
Lose control of soldier in game. Wired Razer Death Adder mouse.
Message 6 of 8 (470 Views)

Re: Losing mouse control in game

★★★ Newbie

I have the same mouse and the same problem

Message 7 of 8 (410 Views)

Re: Losing mouse control in game

EA DICE Team

Do you have a controller connected to the PC and are you using Discord overlay?  @WWDAC  

 

/Atic 

Message 8 of 8 (379 Views)