Login credentials have expired Xbox one

by BigishYin
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Login credentials have expired Xbox one

★★★ Newbie

So people.

 

I have had an EA account since god knows when. It was set up years and years ago, but has always been linked to my Xbox account. So logging into ea games has never been a problem. Till recently. 

whatever they have done my credentials have now expired overnight it seems. I can no longer access the email address linked to my original EA account. So I am unable to reset the password. 

I have tried the live chat but to no avail. Even after answering all the security questions faithfully and honestly. Giving exact purchase dates of EA games and when my EA play expired. I’m still unable to get any further. 

really starting to loose my cool with EA. I need an email address or a contact number. Please anyone help a fellow gamer out?

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Accepted Solution

Re: Login credentials have expired Xbox one

Community Manager
Hi @BigishYin,

To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.
EACade

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Re: Login credentials have expired Xbox one

Community Manager
Hi @BigishYin,

To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.
EACade
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Re: Login credentials have expired Xbox one

★★★ Newbie
@BigishYin he did speak to an advisor and so did i to no avail
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Re: Login credentials have expired Xbox one

★★★ Newbie
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