Help us improve Answers HQ! Take Survey No, Thanks

Login Problems

by tracnmud59
Reply

Original Post

Login Problems

★★★★ Newbie

I get this email message every time I login. Please fix this.  slh

 

Your EA Security Code:

527685

If you didn't request this code by setting up Login Verification, please go to your My Account page and change your password right away. For assistance, please contact EA Help.

Thanks for helping us maintain your account's security.

Happy gaming,
The EA Team

Message 1 of 3 (121 Views)

Re: Login Problems

Community Manager

Hey @tracnmud59 

 

Have you made sure to tick the "Remember this computer/device" option when you're logging in?

 

Screenshot_1.png

 

/Ataashi

Message 2 of 3 (108 Views)

Re: Login Problems

★★★★ Newbie

I chose that option each time but it doesn’t seem to do much. If I leave the game for a couple of hours, I have to login again. 

Message 3 of 3 (30 Views)

ea-promo

Do you need to talk to us?

We’re here to help! Here’s how to get in touch with an EA Advisor.

I need to contact EA

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help