Latest Origin Update has screwed up my Origin!!

[tumor83]

Latest Origin Update has screwed up my Origin!!

For some inexplicable reason all of my installed games have suddenly become uninstalled on Origin but are still on my HDD.  I can not seem to play any of my games without the need to re-download them.....ALL 52 OF THEM!!!

Why has it removed them from my list, according to the "Filter" I have no instelled games.

Can anyone help me attach the games to ORigin without the need of re-downloading my games.

Thanks in advance

[EA_Darko · Accepted solution]

Hey all you can generally fix this issue by logging out and back in again.

In some cases you may need to clear the Origin Cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Darko

[PPNSteve]

make sure the origin update didn't change your game install location..

if it did it could cause you to re-download your games.

[tumor83]

I have already checked that and nothing had changed.

[DarkAmaranth1966]

Exit Origin completely then Clear your Origin cache files.

Next Run Origin as Administrator and log in using your email address, not your username.

See if that gets your games back and let us know.

[tumor83]

Unfortunately not.  It does not make sense because it has never done this before

[DarkAmaranth1966]

Are you logging in to Origin with the email address, not username, the games are registered to?

[smugglyosa]

Same thing for me!

[EA_Darko · Accepted solution]

Hey all you can generally fix this issue by logging out and back in again.

In some cases you may need to clear the Origin Cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Darko