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Keep getting login verification at login.

by PhAse-Shifter-nz
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Original Post

Accepted Solution

Keep getting login verification at login.

★★★ Apprentice

Every time I log into the forum I am getting a login verification and have to enter a security code. On the security code page I click on "remember this device" but am having to repeat the process at each login. 

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Accepted Solution

Re: Keep getting login verification at login.

★★★★★ Expert

Hi @PhAse-Shifter-nz

 

Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

 

Restart your machine.

 

NOTE if your issue persists perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.

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Message 2 of 2 (88 Views)

All Replies

Re: Keep getting login verification at login.

★★★★★ Expert

Hi @PhAse-Shifter-nz

 

Delete temp files: open the Start Menu and type %temp%  in the Search field  or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

 

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

 

Restart your machine.

 

NOTE if your issue persists perform a Clean Boot https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 2 (89 Views)
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