March 2018
Hello,
I've received 2 text messages in Russian with my EA Security code but I have not requested a security code nor am I Russian. I believe someone is attempting to access/hack my account, is there any way to deter this behavior or report the person doing it? Thankfully, it seems my account is safe and I am the only one who has accessed it the last year or so.
Thanks!
Solved! Go to Solution.
February 2019
Best thing to do @PuppyPaladin2018 is speak with one of our phone or chat support advisers who will be able to help you ensure that your account is secured and all is good.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
March 2018
I am glad You are safe!
You can check EA's security recomendations here:
February 2019
February 2019
Best thing to do @PuppyPaladin2018 is speak with one of our phone or chat support advisers who will be able to help you ensure that your account is secured and all is good.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
January 2020
This started with me a week ago, I would log into my origin account and it would say " you are logged in on another computer.." then something about the other will be logged out when you log in. i thought nothing of it at first, thinking it was because I would just quit the App and not click " log out". then when I went online it showed that i was playing games that I have not played. So I turned on the authentication and now have been receiving Russian txt messages with my "EA code" this is even after I changed my password, so this is making me think something a bit more is going on with this then we think.