@Larich1984
This post might help you, you can go to this page by clicking this link inside the browser of your iPad.
If that don't helps you need to contact EA directly.
The link to EA's Support is here. If you are not from the US change the country in the top right corner.
Choose "Contact us" (Top Bar) and then Choose "Origin" from the list or search for "Origin".
Choose PC > Choose "Manage my Account"
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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
