Invalid account? Why cant i log into apex?

by dallen788
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Invalid account? Why cant i log into apex?

★★★★★ Novice

So dirt works thats ea right? Apex gives me the invalid account everyone seems to be having problems with. Is there a solution yet?

 

 

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Re: Invalid account? Why cant i log into apex?

Community Manager

Hey @dallen788


When you've got a chance try resetting the password for your EA Account. I've seen cases where that can help with the "invalid account" error that you're seeing. For more details on how to reset the password check out the EA Help website

 

If you're still getting that same error message after resetting the password please reach out to the EA Help team so they can pull up your account and take a look. For more information on how to set up a case with them visit the EA Help site. If you prefer you can also speak with them via Facebook or Twitter as well. 

 

 

/Kent

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