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Internal Server Error 500

by SerenityPix
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Internal Server Error 500

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★★★★ Newbie

A large number of websites hosted off of help.ea.com are currenlty returning Error 500.  Contact Us? Error 500.  Request Refund? Error 500.  My Cases? Error 500.  Tried calling the support number which now has an automated voice saying to go to help.ea.com and click Contact Us to talk with a Game Advisor but all that generate is - you guessed it - Error 500.  Links to origin.com work without issue but that's not what I need. 

 

One of these days I'll be able to contact EA Support in a manner that doesn't involve breaking the laws of physics to avoid falling into another perpetual loop of failure.

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Re: Internal Server Error 500

Community Manager

@SerenityPix Do you still get the same error?

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Message 2 of 5 (3,499 Views)
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Re: Internal Server Error 500

Community Manager

@SerenityPix Do you still get the same error?

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Re: Internal Server Error 500

★★★★ Newbie

Hi! No, the issue is no longer present and seems to have gone away overnight.

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Re: Internal Server Error 500

★★★★ Newbie

still have the Inernal 

Server Error 500

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Re: Internal Server Error 500

★★★★ Novice

me too, had it last week as well spoke to one of their guys spent an hour deleting stuff and nothing cured it. Later on while surfing I noticed sims launcher in firefox browser history so I deleted the cache from here and problem was fixed. A week on and it's back and I cant get rid of it this time

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