Installing The Sims 4 Get to Work expansion pack.

by jaeger06
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Original Post

Installing The Sims 4 Get to Work expansion pack.

★★★ Newbie

Have Sims 4 Cats & Dogs expansion pack and just bought get to work expansion pack as well.  Email says click on 'Ready to Download' from "My Game Library" page, but the only thing I see says, "New expansion ready for install", but nowhere to select to install it.

Message 1 of 4 (1,075 Views)

Re: Installing The Sims 4 Get to Work expansion pack.

★★★★★ Expert

Hi @jaeger06

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

Go in Origin / My Game Library ,right click on game icon ,here select Repair .

 

NOTE if your issue persists Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/ , restart your machine and try again.


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 4 (1,040 Views)

Re: Installing The Sims 4 Get to Work expansion pack.

Community Manager (retired)

Hi @jaeger06

Have any of the steps given here helped you resolve your issue?

 

-Aido

Message 3 of 4 (1,027 Views)

Re: Installing The Sims 4 Get to Work expansion pack.

★ Apprentice

When I get a new expansion pack or a new stuff pack and it doesn't download automatically, I usually just hover over the Sims 4 or click on the question mark in my games library. It will then open ALL of the stuff packs and Game packs and show you which you have (They will not be greyed out they will be in full color). See if you can download it from there.

Message 4 of 4 (1,004 Views)