January 2020 - last edited January 2020
Hi everyone!
I just noticed that I can't attach images to my message on AHQ. The page just updating without any result.
Is that just me?
Problem was detected on LG V500 tablet, Android 4.4.2
P.S. I can't add image from Google Drive.
Fasten your seatbelts, drive responsible and follow AHQ rules.
Если вы проживаете в Крыму, ознакомьтесь со специальной темой.
Я не являюсь сотрудником Electronic Arts/I am not EA employee.
January 2020
Hey @Retro-Pathfinder.
I'm not aware of any issues with attaching images at the moment. Have you had a chance to try clearing out your browser cache to see if that helps? Maybe there's something in your temp files that's causing some issues with AHQ.
/Kent
January 2020
I cleared my cache and no luck. Also I tried another device (smartphone Android 9) and faced the same problem.
Fasten your seatbelts, drive responsible and follow AHQ rules.
Если вы проживаете в Крыму, ознакомьтесь со специальной темой.
Я не являюсь сотрудником Electronic Arts/I am not EA employee.
January 2020
Hmm, gotcha. I'll reach out and see if I can get someone to take a look.
/Kent
January 2020
Another weird issue was detected today. I can't watch existing attachments. I got an error. "Error displaying attachment content".
I opened a several threads and everywhere I saw this message. Never saw such things before. AHQ still surprising.
Fasten your seatbelts, drive responsible and follow AHQ rules.
Если вы проживаете в Крыму, ознакомьтесь со специальной темой.
Я не являюсь сотрудником Electronic Arts/I am not EA employee.
January 2020
I've been seeing that one as well. The attachment issues were escalated up for a look, but we haven't heard any updates so far. In the meantime you should still be able to download the attachment and see it that way.
/Kent