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Re: Images from Google Drive

by EA_Kent
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Images from Google Drive

[ Edited ]
Hero (Retired)

Hi everyone!

 

I just noticed that I can't attach images to my message on AHQ. The page just updating without any result. 

 

Is that just me?

 

Problem was detected on LG V500 tablet, Android 4.4.2

 

P.S. I can't add image from Google Drive.

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

Message 1 of 6 (318 Views)
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Re: Images from Google Drive

Community Manager

Hey @Vanya-pathfinder

 

I'm not aware of any issues with attaching images at the moment. Have you had a chance to try clearing out your browser cache to see if that helps? Maybe there's something in your temp files that's causing some issues with AHQ. 

 

 

/Kent

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Message 2 of 6 (298 Views)
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Re: Images from Google Drive

Hero (Retired)

@EA_Kent 

 

I cleared my cache and no luck. Also I tried another device (smartphone Android 9) and faced the same problem.

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

Message 3 of 6 (276 Views)
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Re: Images from Google Drive

Community Manager

Hmm, gotcha. I'll reach out and see if I can get someone to take a look. 

 

 

/Kent

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Message 4 of 6 (272 Views)
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Re: Images from Google Drive

Hero (Retired)

@EA_Kent 

 

Another weird issue was detected today. I can't watch existing attachments. I got an error. "Error displaying attachment content".

 

I opened a several threads and everywhere I saw this message. Never saw such things before. AHQ still surprising. Standard smile

 

 


 




Fasten your seatbelts, drive responsible and follow AHQ rules.


Если вы проживаете в Крыму, ознакомьтесь со специальной темой.


Я не являюсь сотрудником Electronic Arts/I am not EA employee.

Message 5 of 6 (141 Views)
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Re: Images from Google Drive

Community Manager

I've been seeing that one as well. The attachment issues were escalated up for a look, but we haven't heard any updates so far. In the meantime you should still be able to download the attachment and see it that way. 

 

 

/Kent

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Message 6 of 6 (132 Views)
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