If I have a sims 4 gift card can I use it on my PS4?

[kath206]

I just got a gift card to use on the sims 4. I added the funds on the www.ea.com/cashcards website and my EA account is linked to my PS4. Whenever I try to buy something like an expansion pack it redirects me to the PlayStation store. I'm wondering if anyone knows how I can use these funds?

[EA_Arrenai · Accepted solution]

Hey there, @kath206. Thanks a lot for the interest in our cash cards.

Because PlayStation's store is run by Sony and not by us, our cash cards won't work on that store. Only the PlayStation cash cards will in that instance. Sorry if there was any confusion there.

The EA cash cards can be used on Origin (our PC/Mac game platform and store) and Pogo.com, and any Sims expansions purchased on Origin are only for PC/Mac.

I hope that helps!

Arrenai 

---

Did you receive an awesome, helpful response?  +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.

[EA_Arrenai · Accepted solution]

Hey there, @kath206. Thanks a lot for the interest in our cash cards.

Because PlayStation's store is run by Sony and not by us, our cash cards won't work on that store. Only the PlayStation cash cards will in that instance. Sorry if there was any confusion there.

The EA cash cards can be used on Origin (our PC/Mac game platform and store) and Pogo.com, and any Sims expansions purchased on Origin are only for PC/Mac.

I hope that helps!

Arrenai 

---

Did you receive an awesome, helpful response?  +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.

[kath206]

This really helps! Thank you so much xD