Idk old password so I can't play online!

by MUNITEXAS210
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Idk old password so I can't play online!

★★★ Newbie

My old yahoo email is connected to this.

I haven't used yahoo in 10years !

I just want to USE MY GMAIL for EA

But won't let me switch cuz I don't remember password!

 

HELP 

 

Just give me an EA phone number to call please! 

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Accepted Solution

Re: Idk old password so I can't play online!

Community Manager (retired)

Hey there, @MUNITEXAS210.

 

We're unable to assist with account issues on the public forums, but we do have a form you can submit for assistance.

 

If you do not have access to the email address input on the account, whether that be losing access to the email or typing the email incorrectly, you can file an Account Recovery request. We have a specialized team that can help verify using the information you provide, and once verified, they can get you back into your account.

 

http://help.ea.com/account-recovery/web-form

 

Arrenai Cat


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Re: Idk old password so I can't play online!

Community Manager (retired)

Hey there, @MUNITEXAS210.

 

We're unable to assist with account issues on the public forums, but we do have a form you can submit for assistance.

 

If you do not have access to the email address input on the account, whether that be losing access to the email or typing the email incorrectly, you can file an Account Recovery request. We have a specialized team that can help verify using the information you provide, and once verified, they can get you back into your account.

 

http://help.ea.com/account-recovery/web-form

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post? High five Accept as Solution

ASK. ANSWER. LEVEL UP.

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